With the advent of technology, online apps, and changing consumer behavior, taxi booking businesses have gone through an unprecedented transformation. This digital adoption has brought forth multiple discoveries, modern solutions, and unmatched facilities that one can’t compare with anything else. In simple words, it has made life simpler, more convenient, and much more flexible by making everything a few-click steps. Today, the world has grown so much that we can even book taxis from app solutions.
As per the market stats, the global online taxi services market size is expected to grow from
$34.82 billion in 2022 to $38.54 billion in 2023. The market is growing at a CAGR of 10.7%. The online taxi service market is expected to grow to $56.37 billion in 2027. Traditional ways of hailing a cab have been transformed completely with the latest trends and technologies. Many entrepreneurs and industries are taking an interest in taxi booking solutions seeing the rapid growth of taxi booking services. There are plentiful benefits to shifting your traditional taxi-hailing business to an online space.
If you are fascinated by the concept of taxi booking app solutions, here we have created a guide for you! In this blog, we will cover all the important aspects of taxi booking app development, including the business opportunities, challenges, costs and much more.
How Does a Taxi Booking App Work?
The taxi booking app helps you manage the interaction between multiple users to perform complex computations, cost calculations, and a lot more while providing customers with great facilities. It uses the GPS functionality in mobile which, helps the server to identify the rider’s exact location and then notifies the taxi drivers who are available at the nearest location of the rider.
It maintains numerous geographically distributed servers to optimize response times. The servers eliminate failures and provide constant service availability. Here are some of the major advantages that you can get from a taxi booking application:
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Advantages of Taxi Booking App
Online cab booking app brings outstanding benefits while helping you generate greater returns. It brings ease and convenience in people’s lives while contributing to the business, drivers, and passengers.
Business Benefits
- The taxi booking app helps you grow by increasing your customer base.
- Allows you to keep track of each cab using GPS location
- Helps you build a brand reputation while generating greater revenue.
- Provides complete access to transactions and helps you get a better analytic view.
Passengers Benefits
- Book the cab instantly using the taxi booking application.
- Can get an accurate location of the cab and their estimated arrival time.
- Passengers do not need to worry about carrying cash or changes while riding with us.
- The passenger can take a ride without any cash as the app offers many cashless ways to make payments.
- Passengers can rate the ride which increases transparency in the system.
Drivers Benefit
- GPS helps drivers to search for passengers in no time.
- Payment can be made in cashless ways, so drivers do not need to carry a huge amount of cash.
- The exact location of the passengers helps drivers to save time.
- The driver can get better reviews of their services and get the opportunity to earn better.
- Check the booking history, including the status of each trip.
Key Players In the Taxi Booking Industry
Here are the top key players or competitors of the taxi booking business that has not only hyped the concept but also helped people worldwide with easy and convenient online taxi booking services:
1. Uber
Uber is available in more than 800 cities across 173 countries. It was launched in 2009 and since then grabbed the attention of passengers and provided them with exceptional services. Recently it has launched Uber Air Flying taxi services, that trial will take place in Melbourne.
2. Ola
Ola was launched in 2010 and it has more than 150 million customers globally. It has over 1 million drivers with approx 450,000 vehicles. It’s an Indian-origin online transportation network company developed by ANI Technologies Pvt. Ltd.
3. Lyft
Lyft has captured the North American Market with its tremendous services. Its service is available in approx 350 US Cities, including Toronto and Ottawa in Canada. After its launch in 2012, it generated great yearly revenue. It provides more than 1 million rides per day and offers great wedges to its drivers.
4. GetTaxi
It is an Israeli on-demand versatile company that connects customers with transportation, goods, and services. It was launched in November 2010 and is available in 120 cities.
5. Grab
Grab Holdings Inc. was launched in 2012 and is known as a Singaporean transportation network company offering services that include peer-to-peer ridesharing, ride-service hailing, and a bicycle-sharing system.
Read More: Uber Taxi Business Model: A Comprehensive Guide
Business Opportunities of Taxi Booking App Development
The taxi market is segmented by booking type online and offline. It is running in full swing and making the most of this opportunity. This business is beneficial for many as now people can avoid the drive and can book a cab directly. The rapid growth of this industry can’t be neglected, hence, developing the app has become extremely significant and beneficial for many reasons.
1. Increases Visibility
Developing an app is an effective way to connect with your targeted audience. It helps in attracting customers and providing them with the utmost ease.
2. Instant Feedback
Customer feedback is everything to run a business successfully. It helps you define your business and allows you to continuously improve the business while giving you a chance to perform better.
3. Real-time Tracking
Taxi booking app development enables you to track the accurate locations of the cabs in the quickest way. This helps the driver to find a passenger’s accurate location and reach there in the shortest time possible. It helps you increase efficiency and reduces the cost of operations.
4. Creates Brand Value
To grow it’s really essential to build brand value by creating the app. It helps in building brand reputation and increasing business operations across the globe.
5. Monitor Driver Efficiency
For any business to run smoothly, the operator needs to work on monitoring driver efficiency as they improve the success of your business and represent your brand.
6. Generate Greater Revenue
Mobile apps help you increase your business visibility while bringing customer ease and convenience. Not just that, If you create your own app, it will increase profit margins and help you grow your business.
Read More: On-Demand Taxi App Development- A Complete Guide
Challenges to Launch Your Online Cab Booking App Business
The inception of smartphones with advanced apps has transformed our lives completely. There are millions of applications in the market, which are being developed using a customer-centric approach. The larger the customer base, the greater the challenges therefore here we have listed some of the common challenges that the taxi industry face.
1. Develop a Robust Taxi App Solution
Replace the traditional way of commuting by bringing ease to the customer. There are many popular names in taxi booking solutions that are great competitors for you. Therefore, developing a robust taxi app solution to provide the customer with ease is really essential.
2. Build Customer Trust
For any building service provider, customer trust is really important. It is one of the biggest aspects of customer expectations. In the midst of all the given choices, it’s really important to build customer trust and incorporate it into various real-time situations.
3. Immense Competition
With several taxi service providers, there is huge competition in the industry. Everyone is competing with each other to perform better and provide customers with better services. To build your brand one must cross all the barriers while focusing on the targeted audience.
4. Lack of Proficient Drivers
To establish a successful taxi business one must consider hiring an efficient driver. Good service always provides greater returns and it still is a challenge to find proficient drivers. To overcome this challenge one must consider providing drivers extra wedges for their good work to keep them motivated.
5. Ready-made Taxi App Solution
A ready-made taxi app solution is the answer to building an outstanding app which comes on budget and allows you to customize it in your own way. BR Softech’s ready-made Uber clone script allows you to develop the same app according to your convenience and budget.
Taxi Booking App Module
The taxi booking app has become an integral part to run a successful taxi business. It provides different features and lucrative offers to serve the customer better and help the business to enhance visibility. Let’s know more about the taxi booking app module to overcome certain challenges and redefine the customer experience.
Here are the three different types of panels provided by the taxi-hailing application:
- Passenger App
- Driver App
- Admin Panel
These three run simultaneously to provide the user with an application that allows them to book the cab with ease and serves them better. It may look easy but requires precise planning, developing, designing, testing, and understanding of the recent trends. To build a successful Online taxi booking application, one must be guaranteed to add certain features which are listed below.
Features of Passenger Panel
- Login Or Register
- Booking Interface
- GPS Tracking
- Cab Type
- Pick Up Location
- Estimating the Ride Fare:
- Live Tracking System
- Payment
- In-app Messenger
- Rating and Review
Features of Driver Panel
- Login Or Register
- Driver Profile
- Ride Alert
- GPS
- Dashboard
- Push Notification
- Ride Fare
- Booking History
Admin Panel
- It stores, controls and manages the in-app actions.
- To help drivers navigate the routes.
- Collects and maintains important data about revenues.
- Allow you to manage reviews and ratings.
- Access to all the reports.
Revenue Model of the Taxi Booking App
The revenue model of the taxi booking app works in two ways.
- Through Taxi Fares from passengers.
- Through promotional offerings and partnerships involving a third party.
By associating with drivers and owners, taxi operators fix a minimum charge at which they operate. On each booking, they earn a commission, that commission can range between 20-25% of the total amount charged for the ride.
Taxi Fares
Online Cab Booking App informs the riders clearly beforehand prior to booking about price surges. Usually during heavy rains, bad weather or on public holidays, the demand for cab rides increases and that’s when the price surge situation increases.
This is another way of generating revenue from the commission. Any taxi booking app can earn money via promotional offerings or with a partnership with the brands which can benefit them to earn more. It creates a beneficial situation for both parties:
- Brands get exposure and a greater customer base.
- Taxi booking apps generate more money.
- The customer gets the benefits of the marketing campaign.
BR Softech is one of the leading mobile Development Companies. We help you provide our ready-made Uber clone script and also provide you with customized solutions.
Taxi Booking App Development Cost
The cost of a taxi booking app is approx $20,000 to $30,000. It can be more depending on the feature and functionality. Here we have listed some of the major factors that help you determine the cost of online marketplace app development. But before the development start, one must conduct market research and identify the scope of the project to get the estimated amount.
Read More: Taxi App Development Cost & Features
Factors Affecting The Cost Of Development
1. App Design
To provide users with the most engaging experience, it’s essential to choose the app design which attracts the users. The more engaging the app design is, the more it will cost as it’s essential to bring something unique yet user-friendly UI/UX designs.
2. App Size
It’s the key element that greatly impacts the cost and allows the admin to choose features and functionalities. By selecting it wisely cost can be managed to get a beneficial result.
Selecting the app platform decides the development cost and directly influences it. Developing an Android app is more affordable than compared to Android.
4. Selection of Development Firm
There are huge app development firms and moderate development organizations they both cost application development differently. Choose the development firm wisely and keep the budget in mind.
Final Words
The taxi market is segmented by both online and offline platforms. By now, you might have understood the benefits of transforming the taxi booking business into an online platform. With the development of an online taxi booking app, you can target a huge audience and generate a high level of revenue. If you are fascinated by the concept of this, contact us our developers to convert your imagination into reality.
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Frequently Asked Questions
Q.1 How Long Does It Take To Develop A Taxi Booking Application? It takes around two to three months to develop a taxi booking app from scratch. However, the duration may go up depending on the type and complexity of your project.
Q.2 Do You Provide Customized Taxi Booking Applications? Yes, we provide customized taxi booking apps with high-end features, graphics and the latest tech stack.
Q.3 What Are The Major Benefits of Taxi Booking App Development? With Taxi booking apps, you can reach millions of screens and generate a high level of revenue.